Sabur Ink Systems main fundamental service criteria is to keep our customers production facility fully operational. Coming from a manufacturing background ourselves we understand the need to “Keep Machines Running” That is why we pride ourselves on our response to service calls we endeavor to get on site the next working day, or if and where physically possible the very same day. Backed by Roland DG’s national service engineers and also our own OEM trained engineers we offer extended Roland-care warranties and also ad-hoc repairs to your equipment. If a technical problem can be resolved over the phone or by secure remote computer to computer connection then we will, usually at no cost to the customer.
We at Sabur believe that there is no better maintenance than preventative maintenance. So after installation of new and also existing equipment our engineers can teach you “The Basic Care” of your equipment showing you how to keep your equipment in the best possible working condition. This will reduce your service costs and can help to increase your manufacturing output and increase profitability. We will provide customers with a daily and weekly check list that takes a matter of minutes to complete but these minutes long term will save hours and possibly weeks and help to prolong your equipments life.
To discuss any of the above or to implement a service call please contact us on 01226 280 999.
